What do I need to do to add a roommate?
The roommate needs to apply online. An application link will be emailed to the roommate.
Where do I find the mailbox key?
Go to the post office on Baxter Lane and bring your lease. They will provide a mailbox key for you.
How do I apply for a property?
Visit our Rentals page and click on the unit, then click Apply Online. Click here to see our rental listing page. What is listed on the website is our current listings available.
How do I submit an application as a Co-Signer?
Please reach out to our leasing team at info@lunaproperties.biz. We will send the co-signer an application link directly.
Is my application good for all properties or do I need to apply per property?
You only need one application. The application is transferrable to all of our units within 6 months of submitting your application. After 6 months, a new application will need to be submitted.
What are the requirements to rent?
*If you do not meet the income or credit score requirement, a co-signor will be required.
**Some properties do not allow co-signors. Please check the advertisement to confirm.
What are the insurance requirements?
We require tenants to secure renter’s insurance for their personal property as well as liability insurance with a limit between $100,000 or $300,000 for the rental property.
Hey, I’m moving out, what are the next steps?
Let us know by contacting us through your portal. We will send you a move out packet with details of what to expect. What we need from you is notice in writing at least 30 days in advance, final date of move out and a forwarding address for all tenants.
When will I receive my security deposit refund?
As per Landlord Tenant Law, if no deductions, we have 10 days to return your deposit in full, otherwise if there are deductions for any cleaning or repairs, the deposit will be returned within 30 days of move out.
How do I make a maintenance request?
Call 406.641.7069. We are affiliated with LATCHEL to help facilitate maintenance requests.